Technical Support Request

If you require TECHNICAL SUPPORT for your Viglen product, please complete the details below. Thank you.

(Required fields are marked in bold)

Request Information
Account Number:
Support Request:
Technical Support
Gold Card Support
(if you have one):
Contact Details
Contact Name:
Email Address:
Contact Number:
Support Information
Viglen Serial No. / Contract No.:

Your Serial Number is located at the back of the system unit, near the power supply cables. Your Reference Number begins with a T which should be quoted if refering to a previous Technical Call.

Address of Faulty Unit:
Monitor Model:
Monitor Serial Number:
Monitor Security Mark:
Fault Description:
Troubleshooting Methods:
Existing Call Ref:
(T Numbers)

If the support request is concerning an existing call then please enter your Call Log Number.

OnSite Engineer Required:
Part or Parts Required
to be Replaced: