I couldn’t leave without sending Viglen a note saying how much we have appreciated your involvement in delivering these two landmark academies on time, to specification and to budget.
We felt confident that we could always get hold of you no matter how minor the issue and that Viglen had a clear escalation process in place should we have concerns at any point during the project.
From contract award to project sign off, the Viglen Academies Team provided a consistently high standard of service and we look forward to working with them again in the future.
I can confirm that we are absolutely delighted with Viglen’s work on the NLA project.
The ability to foresee issues and work around them before they arise was a major factor in the project’s success. The technical dialogue to fine tune the solution post-tender was particularly detailed, yet good-natured and enjoyable for all concerned. Whilst we are aware that mountains were climbed and considerable challenges overcome from a technical perspective, there was no drama, nor narrowing of aspirations from Viglen.
We believe that NLA is the most technically innovative and most flexible School ICT solution in the UK. Our thanks go to Viglen for turning the Academy’s vision into reality.
We are absolutely delighted with the suite.
From design to delivery, installation and training I have been very impressed by your technical knowledge and can-do attitude, especially in helping us meet our challenging schedule, making sure everything was in place for our Academy Open Evening.
You listened in detail to our needs and gave us a perfect solution delivered on time and that will enrich the learning of our students for years to come.
Please do pass on my thanks to your team.
Throughout working with Viglen on our most recent project of virtualising our server farm, communication was excellent, with points of contact at each and every stage of the project.
At design, the technical architect’s knowledge and expertise was clear from the word go, during preparation we were kept fully informed at all stages of how the project was moving forward.
Implementation was without fault and this was in no small part due to the planning and preparation that went beforehand.
From the start of the tender process and all throughout in choosing the supplier, Viglen’s approach came across as very professional. This instilled a lot of confidence in the managers that, as a company they were not only capable of offering a system which was cost effective but would also be able to deliver a solution which was capable of meeting the needs not only today but also in to the future and doing this in the time scales being set out.
It was evident from the time, effort and proposals that Viglen had a key understanding on what the school and academies wanted to achieve and they had managed to exceed the expectations of each.
Training was provided both at the local Viglen office in the north and via hands on during the installation and was very good.
The solution is stable with noticeable improvements of speed in file transfer. Management has become far easier for us and overall, we are very happy with the service and the solution and would recommend to anyone.