ServiceDesk Plus

Manage Engine logo ManageEngine ServiceDesk Plus is a complete web-based Help Desk Software with Asset Management capabilities 
It offers an integrated package with Request management (Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an affordable price point. ServiceDesk Plus provides all that is required to have a fully-fledged IT Help Desk and productive help desk team.
 

  • Comprehensive Help Desk solution: trouble ticketing, self-service portal, knowledge base...
  • ITIL functionality: Incident, problem and change management, CMBD...
  • IT Asset and Inventory Management
  • Network monitoring integration
  • API integration
  • Runs on and can manage both Windows/Linux machines
Estimated Education pricing

The prices displayed below are intended as a guide only. For accurate licensing options and an accurate quotation based on your environment please contact us. Prices are based on an annual subscription fee. Perpetual license is approximately 3 times the cost of the annual subscription.
ServiceDesk Plus is scalable to 1000+ technicians.
 

  School <1000 users College 1000-5000 University 5000+
ServiceDesk Plus Standard Edition (without Asset Management) 5 technicians
£500.00
20 technicians
£1500.00
50 technicians
£3000.00
ServiceDesk Plus Professional (including Asset Management) 5 technicians with 750 node asset management
£1500.00
20 technicians with unlimited node asset management
£3200.00
50 technicians with unlimited node asset management*
£6000.00
ServiceDesk Plus Enterprise ITIL solution (including Asset Management) 5 technicians with 750 node asset management
£2300.00
20 technicians with unlimited node asset management
£6000.00
50 technicians with unlimited node asset management*
£9000.00

* Unlimited asset management is currently available and is exclusively offered to the education and public sector.