ManageEngine

Contact for pricing

ServiceDesk Plus

ManageEngine ServiceDesk Plus is a complete web-based Help Desk Software with Asset Management capabilities 
It offers an integrated package with Request management (Trouble Ticketing), Asset Tracking, Purchasing, Contract Management, Self-Service Portal, and Knowledge Base at an affordable price point. ServiceDesk Plus provides all that is required to have a fully-fledged IT Help Desk and productive help desk team.
 

  • Comprehensive Help Desk solution: trouble ticketing, self-service portal, knowledge base . . .
  • ITIL functionality: Incident, problem and change management, CMBD . . .
  • IT Asset and Inventory Management
  • Network monitoring integration
  • API integration
  • Runs on and can manage both Windows/Linux machines
Estimated Education pricing

The prices displayed below are intended as a guide only. For accurate licensing options and an accurate quotation based on your environment please contact us. Prices are based on an annual subscription fee. Perpetual license is approximately 3 times the cost of the annual subscription.
ServiceDesk Plus is scalable to 1000+ technicians.

  School <1000 users College 1000-5000 University 5000+
ServiceDesk Plus Standard Edition (without Asset Management) 5 technicians
£500.00
20 technicians
£1500.00
50 technicians
£3000.00
ServiceDesk Plus Professional (including Asset Management) 5 technicians with 750 node asset management
£1500.00
20 technicians with unlimited node asset management
£3200.00
50 technicians with unlimited node asset management*
£6000.00
ServiceDesk Plus Enterprise ITIL solution (including Asset Management) 5 technicians with 750 node asset management
£2300.00
20 technicians with unlimited node asset management
£6000.00
50 technicians with unlimited node asset management*
£9000.00

* Unlimited asset management is currently available and is exclusively offered to the education and public sector.

For further information and discussions about Software Licensing options, please use the following details to contact the Software Licensing team now.

Tel: 01727 201890   Fax: 01727 201812   Email: softwarelicensing@viglen.co.uk