Welcome to the Viglen Website
Across four decades of heritage, Viglen has developed a peerless reputation for excellence in IT innovation, delivery and service.

Viglen ensure that public sector, health and educational customers can readily and confidently do business with us in the safe knowledge that all tendering processes have already been completed.
 
At Viglen, we believe passionately in promoting excellence in learning through the latest and unique ICT solutions in schools. Following a rigorous accreditation process conducted by Becta on behalf of the DfES, Viglen was appointed an Accredited ICT service supplier, acknowledging the company’s reliability and dedication to achieving excellence in ICT in education.
 
Since 1975, we’ve been working hand-in-hand with the UK’s leading companies and organisations, delivering leading-edge hardware systems and networks, exciting and innovative software combined with matchless levels of customer service and support. Our customer base has expanded to embrace private and public sector; SMEs, education, health, local government and voluntary organisations.

A major solution supplier to the corporate, education and public sectors, Viglen supplies information technology hardware, software and technical support to two thirds of Britain’s universities, culminating in Viglen becoming the principal supplier in over half of these, including Oxford and Cambridge. Viglen is also the fastest growing ICT solutions provider to schools in the UK.
 
Since 1994 Viglen have operated a quality management system which is assessed by BSI. Viglen’s commitment to quality at the highest level is demonstrated in the long-established use of the company quality policy, which acts as a framework for all Viglens operations and is regularly reviewed by directors.
 
Specialising in the design and implementation of quality, bespoke IT solutions, Viglen offers a complete range of products and services, from the sale of a single PC to the configuration and fulfilment of a complete Local or Wide Area Network.

Regulatory Information

Viglen Ltd
VHQ,
7 Handley Page Way,
Old Parkbury Lane,
Colney Street,
St. Albans,
Hertfordshire,
AL2 2DQ.

Tel: 01727 201 890
Fax: 01727 201 812
Email: sales@viglen.co.uk
 
Registered in England Number: 1208441
VAT Registered Number: GB 674 9503 02

Product Accessibility

Viglen understands that services are used by people with visual, auditory, and mobility impairments. Guidelines intended to ensure that software can be accessed by people having such impairments have been developed. Viglen understands the importance of producing accessible technology. These guidelines are designed to ensure that our products and technology are accessible by all parties with auditory, mobility and visual impairments via user interface design and assistive technologies. Assistive technology includes numerous software and hardware tools, including: screen readers (which translate what's shown on a computer screen), refreshable Braille displays, screen magnification tools, and other tools.

Viglen’s products have interdependencies with the products of various other vendors. Our goal is to develop and maintain accessible products, but we cannot always control the compliance of other software and hardware companies. The responsibility for accessibility lies with all manufacturers and software producers. Viglen addresses the accessibility of ITs technology through an ongoing review process. The above statement does not constitute or extend the warranties for any of our products or services.

If you wish to know more about the accessibility features of any Viglen product or require an accessibility statement then please email rndsupports@viglen.co.uk

Partnerships

Our high-level relationships with key partners encompass the best brands and organisations in the business and enable Viglen to keep ITs customers one step ahead with tangible benefits in pricing, product availability and technical back-up.

Viglen has spent decades developing proactive partnerships with acknowledged leaders in their fields, delivering to Viglen’s customers unrivalled resources in knowledge, support and long-term Research and Development. With more Microsoft Certified Service Engineers (MCSE’s) than almost any other company in the UK, Viglen is extremely well positioned as a Microsoft Solutions Provider to meet your service requirements. As a Viglen customer, you’ll be in the best company.

Industry Recognition

Viglen’s awards are recognition of ITs excellence in innovation and delivery. Over the years Viglen has won a series of top-level industry honours in fields as diverse as School Management Systems, ICT Infrastructure and Online Learning.
 

Accreditations

Click here to view all our Accreditations
Viglen’s accreditations are the envy of the IT sector. We have worked tirelessly to ensure that we exceed the grade at every level and that our products and support services are available to the widest possible array of clients.

We are approved suppliers under the major, Catalist and Becta schemes to ensure that public sector, health and educational customers can readily and confidently do business with us. Viglen’s array of public sector endorsements is a hallmark of consistency, reliability, service and best value.

Viglen is a Catalist Prime Contractor, reducing the time and costs associated with procurement by offering a pre-tendered ‘call off’ facility, which means that schools can place orders safe in the knowledge that all tendering processes have already been completed.

Viglen works closely with industry and government organisations that share our vision, sense of purpose and level of expertise including the Department for Education and Skills (DfES), the National Association for Advisers in Education (Naace), the British Education Suppliers Association (BESA) and the British Educational Communications and Technology Agency (Becta).

Following a rigorous accreditation process conducted by Becta on behalf of the DfES, Viglen was appointed an Accredited ICT Service Supplier, acknowledging the company’s reliability and dedication to achieving excellence in ICT in education.

Complete Solutions and Managed Services

Viglen is wholly expert at understanding the particular needs of large public sector organisations; of data security, environmental compliance and the need for structural integrity, cost-effective scalability and round-the-clock reliability.

Viglen has developed a tier of tailor-made support packages in modular form, enabling our clients to select the combination of training and telephone-based or on-site analyst services to suit them best — up to and including full Managed Service contracts with 24/7 support from named individuals.

Where technology allows, we are also able to offer remote access assistance, dialling-in to networks to troubleshoot while providing telephone support. In emergency situations, full engineer callout services are available based on a set of pre-agreed fault levels.

We employ staff with unrivalled Microsoft licensing expertise and experience and are one of a small number of OEMs with Microsoft Education Large Account Reseller status giving our public sector customers unique access to Microsoft knowledge.

By providing a highly qualified pre-sales support team to advise on network design and implementation our customers can relax in the knowledge that the system they order meets their requirements exactly.Viglen engineers are available to provide installation services and on-site configuration. Large networks can even be configured prior to shipment where necessary and customer acceptance tests can take place either at Viglen or at the customer site.

To complete our range of solutions, Viglen acquired Xenon, a company that holds 3rd party maintenance accreditations for other manufacturers, e.g. Compaq, so comprehensive, flexible maintenance cover can be provided for up to 5 years. Their skills also embrace leading LAN and WAN technologies.

ISO: Our Hallmark of Excellence

Viglen has several ISO certifications, a hallmark of excellence which we are proud to have achieved. Viglen works towards certification of appropriate new ISO standards and undergoes rigorous independent assessment focussed on our management systems, designed to enhance customer satisfaction and bring about continuous improvement in everything we do.
 

Services & Support

No network can function without effective support. Through regional support centres of telephone and field support staff, Viglen can deliver and support a total IT solution, tailored to any organisation’s needs, anywhere in the UK.

Desktop PCs & Notebooks

Viglen manufactures a full range of PCs and Notebooks, from entry-level through to state-of-the-art workstations.

Furthermore, Viglen has undertaken substantial investment to become one of the few UK manufacturers to have developed an in-house CE certification laboratory. This gives Viglen the ability to test new products during the early development stages, shortening the time-lag between conception and introduction and therefore maintaining ITs position at the forefront of new technologies.

Network File Servers

Viglen offers a comprehensive range of Intel-based servers, typically as part of a total network solution and has been acknowledged as the UK’s leading supplier of Intel-based server products. The company has a solution to match any networking application and business size. All Viglen servers are based on ‘Real Server’ technology, guaranteeing ‘Real Server’ performance, reliability, manageability and scalability — from entry level through to enterprise-class.

Software

Where there’s a need for hardware, there will also be a requirement for software. Because of this, Viglen has made a significant investment in building a dedicated software licensing team. From advice on OEM software through to the sale and support of a large scale software licensing agreement, Viglen can help any organisation tailor a licensing solution to meet ITs needs and, more importantly, ITs budget.

Whether IT is hardware, software, network consultancy, design, installation or services, Viglen can deliver the total quality, bespoke IT solution.

For general and further information, please use the following contact details.

Tel: 01727 201800   Fax: 01727 201888   Email: sales@viglen.co.uk