AppleCare

Service and support from the people who know your Mac best.
 

AppleCare image

Because Apple makes the hardware, the operating system and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call.1 Extend the complimentary hardware service and technical support on your Mac to three years from the original Mac purchase date.2
 

1 Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change.
2 See terms at www.apple.com/legal/applecare/appgeos.html for full details.

Key Features

One stop for technical support

  • Direct access to Apple experts
  • Global repair coverage1
  • Onsite repair for Mac desktop computers: request that a technician come to your work site2
  • Carry-in repair: take your Mac to an Apple Retail Store or other Apple Authorised Service Provider

Apple hardware coverage

  • Your Mac computer
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort Express Base Station, AirPort Extreme Base Station or Time Capsule3
  • Apple display purchased with your Mac

Apple hardware coverage

  • Using Mac OS X4
  • Quick how-to questions about iLife and iWork
  • Connecting to printers and AirPort networks

1 Global repair coverage may be subject to certain restrictions. See terms above for full details.
2 Availability of each option depends on the country in which service is requested and the location of the Apple Authorised Service Provider. Apple may also request that the customer replace components with readily installable parts. See terms above for full details.
3 Must be purchased within two years of Mac purchase.
4 For Mac computers pre-configured with Mac OS X Server, the AppleCare Protection Plan covers server administration and network management issues using the graphical user interface of Mac OS X Server. For advanced server operation and integration issues, purchase Mac OS X Server Software Support (available in selected countries).

To speak with one of our sales team about your Apple requirements, please use the following contact details.

Tel: Education 01727 201860   Tel: Schools 01727 201820